Legal Information and Our Policies
Payment and Reservation
* Once the reservation process is completed, you will be sent a confirmation email. This email is the official document confirming your reservation and payment.
*When you complete your reservation, the full tour/service fee will be charged.
Cancellation and Refund Policy
* Cancellation requests will be accepted up to 24 hours before the tour date and a full refund will be given.
*No refunds will be made for cancellations made less than 24 hours before the tour date.
Privacy Policy
Collection and Use of Personal Data
* Your personal information (name, e-mail, phone number, etc.) is collected for reservation and communication purposes.
* This information will be used to provide you with the best service and manage the reservation process.
*Your personal data will not be shared with third parties except for legal obligations and permissions.
Data Protection
* Your data is stored on secure servers and protected against unauthorized access.
* All payment transactions are carried out via secure payment infrastructure (SSL).
Terms of Use
General Conditions
* By using our website you accept these conditions.
* Users are responsible for using the website in accordance with the law.
Use of Service
* Tour and service reservations are made within the specified dates and times.
* In case of cancellation of the service, the user will be provided with an alternative date or a full refund.
Use of Cookies
* Our website uses cookies to improve your user experience.
* Cookies are small files that are saved in your browser and collect information about how you use the website.
* You can change the cookie settings via your browser or disable cookies completely.
Legal Notices and Disclaimers
* We do our best to ensure that the information on the website is accurate and up-to-date, but we cannot be held responsible for any errors or omissions.
* We are not responsible for any direct or indirect damages that may arise from the use of our website.